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A better outcome for all

A better outcome for all

James Lifton · May 28, 2025 ·

HAN member Ochsner Health’s Missy Hopson, Chief Learning and Workforce Development Officer, discusses how the health system employs an outside-in and inside-up approach to talent attraction and skill development. Apprenticeship and earn-and-learn programs, life and career coaches, and flexible pathways help advance employees’ skills and careers. 

From the WorkforceRx interview:

In the first cohort of our MA Now program where we invested in the individuals — and they knew that we were a learning culture, that this is your launch pad, and every day you’re in this program is an opportunity for you to learn and grow and build a future with us — at the end of our eighteen month period with that group we had a 94% retention rate. . . . When I can set someone up for success, they’re going to thrive and that’s better for our patients, better for our communities, and better for the health care outcomes that we’re seeking. 

Listen to the Workforcerx interview now

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